If you are eligible for a refund (account replacement or perhaps monetary refund) - criteria:
1. you got banned for botting
2. account was premium type (not the cheap one that are at own risk)
3. got banned within 14 days after buying (negotiable)
Your situation could be individual, so please feel free to contact me, we may find a solution.
Contact me directly via DISCORD / EMAIL (kreuzer.dominikk@gmail.com) / Facebook
I am usually the most available at Discord (need to add me as a friend) and then email (You may end up in a spam), Facebook I almost don't use at all these days.